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- Have you ever been ghosted by a customer after everything was going so well?
Have you ever been ghosted by a customer after everything was going so well?
End every selling conversation with clarity about who will do what and by when - Monday 21 August
Peter Button
August 21, 2023
Hello Subscriber,
I hope you’ve had a great weekend!
Has this ever happened to you?
You’ve had an excellent meeting with a potential customer.
Both you and they are looking forward to all the good things that you’ve discussed.
You get back to your office and put your proposal together.
You enter the opportunity into your CRM with some really confident predictions.
You tell your sales team leader how well the meeting went.
But when you follow up with your potential customer,
Nothing.
They don’t return your emails.
They won’t take your calls.
Crickets. 🦗
All this week, our Daily Sales Reset emails will be about “Decision Process Coaching”. What do we mean by this? It means that we should always finish every selling conversation with clarity about “who is going to do what and by when”.
Now this might sound fairly straightforward. And in many ways, it is. But for all sorts of reasons, it can be hard to clarify everything to move things towards a purchase order being placed.
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